In December 2009, Joachim Hofsähs and Guido Wolf published a study in the German journal “Call Center Profi”. Joachim Hofsähs works as the Executive Director Customer Care and member of management board at sunrise communications AG, Zurich. He was the head of service...
Guido Wolf (2010): Der Business Discourse. Effizienz und Effektivität der unternehmensinternen Kommunikation, Wiesbaden: Gabler Available at Amazon → Everywhere internal communication is high in rank, if you ask for the most important reasons of dissatisfaction and...
We are happy to welcome Edwin Lemke as a further associate partner in our team. Holding a graduate degree in education Edwin Lemke is working in the field of personal and organizational development for more than 25 years. He finished several apprenticeships and...
Work is coming along: Thousands of PowerPoint-slights are to be adapted. This is because conex shows by a publication in German magazine „Qualität und Zuverlässigkeit“ (issue October 2009) that the omnipresent model “plan – do – check – act” was not created by total...
Either there is a lacking in practical relevance or they work without being connected to theory: The supplier management of many companies needs to be improved. Together with Wolfram Bernhardt, General Manager Sourcing Operations Europe Outsourcing, HealthCare...
Skepticism and disbelief of the residents of regions close to the Alps doesn‘t change anything about the fact that the Eifel also provides mountain bikers with great opportunities. About 40 bikers from Germany and the Benelux, who participated in the “Liteviller &...
conex invited – and they came: About 70 guests from of our client companies, our business and co-operation associates and also out of “old“ business friendships, came together in the chic atmosphere of the chateau Montabaur to celebrate the 10thbirthday of our...
On the 13th of May 2008, an article written by Dr. Guido Wolf, director of the conex institute, was published in the business section of the German newspaper “Frankfurter Allgemeine Zeitung”. Against the background of diverse experiences out of large companies from...
In February and March of 2008 the time had come again: In co-operation with the department of communication science of the University Duisburg-Essen and the department “International Communication Management“ of the Dutch college “InHolland“, which is located in...
For some time, companies discuss the question of an evaluation of seminars and trainings achievements. This is totally understandable, because seminars, trainings or coaching do not just cost the fee for the servicing institute; they also produce costs because of the...