Discovering the daily Routines of internal Communication

On March 8th 2010, Dr. Guido Wolf gave an interview to „management-radio“ (German language), which can be found in the internet. Wolf argues that the majority of approaches to internal communication often fail. Usually, communication professionals do not look at every day communication of the employees and managers: Meetings, phone calls, emails and so on are not in the focus of communication experts. In consequence, these forms of process communication take part without any management tools for their planning, execution and evaluation. The model of the “Business Discourse” is a solution, conex offers for all forms of internal communication. Listen to the interview by following this link.